The CTH Level 2 Award in Restaurant & Bar Service equips learners with practical service knowledge and essential customer-handling skills for restaurant, café, and bar environments. The program focuses on hands-on service practice, workplace behaviour, and communication, preparing learners for entry-level roles within the hospitality sector.
This qualification supports learners who are new to hospitality by building confidence through real service scenarios and practical tasks commonly used in food and beverage operations.
This program builds a strong foundation in restaurant and bar service through practical learning and industry-relevant assessment. Learners develop essential skills in customer service, food and beverage service techniques, hygiene standards, teamwork, and professional conduct, aligned with hospitality service expectations.
As a CTH-certified qualification, the Level 2 Award in Restaurant & Bar Service is recognised by training providers and hospitality employers. It supports progression to higher-level hospitality qualifications or entry-level employment across restaurants, cafés, hotels, and food service establishments.
The CTH Level 2 Award in Restaurant & Bar Service helped me gain confidence in customer service and food service skills. The practical lessons made learning easier and prepared me for work in restaurants and cafés.
The CTH Level 2 Award in Restaurant & Bar Service is an entry-level hospitality qualification designed to develop essential service knowledge and practical skills for restaurant and bar environments. The program prepares learners for customer-facing roles by focusing on service techniques, workplace behaviour, and food and beverage service standards.
Internationally recognised qualification. Issued by Confederation of Tourism and Hospitality (CTH), this award is recognised by hospitality training providers and employers, supporting employability and progression within the hospitality and food service sector.
Pathway to Further Hospitality Study. Successful learners can progress to CTH Level 2 Certificates, CTH Level 3 Foundation Diploma in Hospitality & Tourism, or enter employment in restaurants, cafés, bars, hotels, and catering operations.
Job-ready service skills. The program develops real-world competencies aligned with industry needs, preparing learners for entry-level roles such as restaurant service staff, bar assistants, food servers, and hospitality support roles.
Post-Secondary / Entry Level. Suitable for school leavers and learners seeking a practical introduction to restaurant and bar service before progressing to higher hospitality qualifications or employment.
The CTH Level 2 Award in Restaurant & Bar Service provides learners with essential hands-on experience in food and beverage service. The program emphasises practical learning and workplace readiness to ensure learners are confident, service-focused, and prepared for real hospitality environments.
Learners gain an understanding of basic restaurant and bar service operations, including service flow, table setup, and professional service standards commonly used in hospitality establishments.
This unit focuses on delivering effective customer service in restaurant and bar settings. Learners develop communication skills, teamwork, and professional behaviour essential for guest satisfaction.
Learners explore practical food and beverage service techniques, including menu knowledge, service styles, and basic beverage service procedures used in restaurants and cafés.
This unit introduces essential hygiene, health, and safety practices. Learners understand cleanliness standards, personal hygiene, and safe working practices within food service environments.
A practical unit where learners apply restaurant and bar service skills through realistic tasks and activities. This develops confidence, teamwork, and readiness for hospitality workplaces.
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At the Institute of Leadership and Technology (ILT), we believe education is more than grades. We focus on developing confident, skilled, and future-ready learners through practical, industry-relevant programs in technology, business, and professional studies.
Our learning approach combines academic knowledge with real-world application, preparing students for higher education, employment, and leadership in a rapidly changing global environment.
