The CTH Level 2 Award in Barista Skills equips learners with practical coffee-making knowledge and essential service skills for café and beverage service environments. The program focuses on hands-on training, drink preparation techniques, and customer interaction, equipping learners to confidently enter entry-level barista and café service roles.
This program builds a strong foundation in barista skills through industry-relevant learning and practical assessment. Learners develop essential skills in coffee preparation, equipment handling, hygiene practices, and customer service, aligned with professional café and hospitality standards.
As a Confederation of Tourism and Hospitality-certified qualification, the Level 2 Award in Barista Skills is recognised by hospitality training providers and employers. It supports progression to higher CTH hospitality qualifications or entry-level employment in cafés, coffee shops, hotels, and food service outlets.
The CTH Level 2 Award in Barista Skills helped me gain confidence in coffee preparation and customer service. The practical sessions made learning enjoyable and prepared me well for working in a café environment.
The CTH Level 2 Award in Barista Skills is an entry-level, career-focused qualification designed to develop practical coffee preparation and customer service skills for café and beverage service environments. The program prepares learners for frontline roles in cafés, coffee shops, hotels, and food service outlets.
Internationally recognised qualification. Issued by Confederation of Tourism and Hospitality, this award is recognised by hospitality training providers and employers, supporting skills development and employment opportunities within the global hospitality industry.
Pathway to further hospitality training. Successful learners can progress to CTH Level 2 or Level 3 qualifications in Food & Beverage Service, Hospitality Operations, or broader hospitality and tourism programs, or enter employment in café and beverage service roles.
Job-ready barista skills. The program develops real-world competencies aligned with industry needs, preparing learners for entry-level roles such as barista, café assistant, beverage server, and customer service staff in hospitality environments.
Post-Secondary / Entry Level. Suitable for school leavers and learners seeking a practical introduction to barista skills and café operations before progressing to higher hospitality qualifications or employment.
The CTH Level 2 Award in Barista Skills provides learners with essential hands-on experience in coffee preparation and beverage service. The program balances practical training with workplace standards to ensure learners are confident, service-ready, and prepared for real café environments.
Learners develop practical skills in espresso preparation, milk texturing, beverage presentation, and use of coffee equipment. This unit builds confidence in producing consistent, quality coffee drinks.
This unit focuses on delivering professional customer service in café settings. Learners develop communication, teamwork, and service etiquette skills essential for positive customer experiences.
Learners gain an understanding of hygiene standards, food safety procedures, and safe working practices required in beverage and food service environments.
This unit introduces basic café operations, including workflow management, equipment care, stock awareness, and workplace responsibilities commonly used in café settings.
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At the Institute of Leadership and Technology (ILT), we believe education is more than grades. We focus on developing confident, skilled, and future-ready learners through practical, industry-relevant programs in technology, business, and professional studies.
Our learning approach combines academic knowledge with real-world application, preparing students for higher education, employment, and leadership in a rapidly changing global environment.
