The CTH Level 3 Foundation Diploma in Hospitality & Tourism equips learners with practical industry knowledge and customer-focused skills for today’s service economy. The program emphasises real workplace scenarios, teamwork, and problem-solving, confidently preparing students for entry-level roles or progression to higher-level hospitality and tourism studies.
This program builds a strong foundation in hospitality and tourism through industry learning and practical assessment. Learners develop skills in customer service, operations, food and beverage, accommodation, and tourism awareness, aligned with service standards.
As a CTH-certified qualification, this Level 3 Foundation Diploma is recognised by training providers and employers. It supports progression to higher diplomas, specialisations, and entry-level opportunities across hospitality and tourism.
The CTH Level 3 Foundation Diploma in Hospitality & Tourism strengthened my skills and confidence. The hands-on tasks made learning easier and prepared me for studies and work in the industry.
The CTH Level 3 Foundation Diploma in Hospitality & Tourism is an entry-level and career-focused qualification designed to build essential knowledge and practical skills for the hospitality and tourism industry. The program prepares learners for frontline roles or progression to higher-level hospitality and tourism qualifications.
Internationally recognised qualification. Issued by Confederation of Tourism and Hospitality, this diploma is recognised by training providers and employers, supporting academic progression and career development within the global hospitality and tourism sector.
Pathway to Higher Education. Successful learners can progress to CTH Level 4 and Level 5 Diplomas in Hospitality and Tourism Management or enter employment in hotels, restaurants, travel, and service-based organisations. Learners can also progress to the final year of a Bachelor’s degree through university top-up programs in Hospitality & Tourism.
Job-ready hospitality skills. The program develops real-world competencies aligned with industry needs, preparing learners for entry-level roles in hotels, restaurants, catering operations, travel services, and customer-focused environments.
Post-Secondary / Foundation Level. Suitable for school leavers and learners seeking a strong introduction to hospitality and tourism before progressing to higher education or employment.
The CTH Level 3 Foundation Diploma in Hospitality & Tourism provides learners with essential industry knowledge and hands-on experience across key hospitality and tourism functions. The program balances theory with practical application to ensure learners are confident, service-ready, and prepared for real workplace environments.
Learners gain an understanding of the hospitality and tourism sector, including industry structure, roles, and career opportunities. This unit builds awareness of service expectations and professional standards.
This unit focuses on delivering excellent customer service in hospitality and tourism settings. Learners develop communication, teamwork, and service skills essential for guest satisfaction.
Learners explore basic food and beverage service operations, including service styles, hygiene practices, and operational procedures commonly used in hospitality environments.
This unit introduces front office and accommodation services. Learners understand guest handling, reservations, and basic housekeeping operations within hotels and lodging establishments.
Learners gain an introduction to tourism services and destinations. The unit focuses on tourism products, travel services, and the role of tourism in local and international contexts.
A practical unit where learners apply hospitality and tourism knowledge through realistic tasks and activities. This develops workplace behaviour, teamwork, and operational confidence aligned with industry expectations.
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At the Institute of Leadership and Technology (ILT), we believe education is more than grades. We focus on developing confident, skilled, and future-ready learners through practical, industry-relevant programs in technology, business, and professional studies.
Our learning approach combines academic knowledge with real-world application, preparing students for higher education, employment, and leadership in a rapidly changing global environment.
