Practice
Restaurant simulations
Hospitality and Tourism
Deliver confident, attentive service from first welcome to final farewell.
This practical Restaurant and Bar Service award develops the service habits needed in restaurants, bars, hotels, cafes and event venues. Learners build confidence in professional presentation, guest interaction and consistent front-of-house delivery.
Why this programme
This practical Restaurant and Bar Service award develops the service habits needed in restaurants, bars, hotels, cafes and event venues. Learners build confidence in professional presentation, guest interaction and consistent front-of-house delivery.
School leavers, restaurant employees, hotel staff and learners preparing for restaurant and bar service roles.
How you will learn
Restaurant simulations
Table-service practice
Customer scenarios
Employer-based skills assessment where available
Career possibilities
Possible areas include waiter or server roles, bar service support, host or hostess duties, banquet service, room service and junior food and beverage operations. Role level depends on experience and employer requirements.
Progression
Progress to hospitality diplomas, supervisory training or wider hotel operations.
Frequently asked questions
School leavers, restaurant employees, hotel staff and learners preparing for restaurant and bar service roles.
The programme includes Professional grooming and service mindset, Restaurant and bar service sequence, Menu knowledge and guest recommendations and other practical learning areas listed above.
Learning is delivered through restaurant simulations, table-service practice, customer scenarios, employer-based skills assessment where available.
Entry requirements depend on the confirmed intake and programme rules. Speak to an ILT course adviser before applying.
Duration, class schedule and next intake are confirmed for each intake. Contact ILT for the current approved details.
Fees, registration charges and any instalment plan are confirmed for each intake. Please contact ILT for the current approved information.
No. Career and progression possibilities depend on the learner's experience, application, employer or institution requirements, and other relevant conditions.
Meet your teaching team

Eranda Rajapathirana brings 13 years of hospitality industry experience and seven years of teaching experience. He is a visiting lecturer at CIPM and an International Inspector for JCQ Standards with Pearson Edexcel, UK.
View lecturer profile
Nirmali Rasika Rupasinghe brings around 22 years of experience in the education industry and serves as a visiting lecturer at Ceylon Tourism & Hotel School. Her training spans hotel management, tourism and hotel operations, and bakery, desserts and pastry.
View lecturer profileSpeak to an ILT course adviser about your next step.