Practice
Restaurant simulations
Hospitality and Tourism
Know the menu. Read the guest. Deliver service people remember.
A practical front-of-house programme for new entrants and existing restaurant teams. It develops the knowledge, confidence and service standards needed across restaurants, hotels, cafes and event venues.
Why this programme
A practical front-of-house programme for new entrants and existing restaurant teams. It develops the knowledge, confidence and service standards needed across restaurants, hotels, cafes and event venues.
School leavers, restaurant employees, hotel staff and employers seeking structured service training.
How you will learn
Restaurant simulations
Table-service practice
Customer scenarios
Employer-based skills assessment where available
Career possibilities
Possible areas include waiter or server roles, host or hostess duties, banquet service, room service and junior food and beverage operations.
Progression
Progress to hospitality diplomas, supervisory training or wider hotel operations.
Frequently asked questions
School leavers, restaurant employees, hotel staff and employers seeking structured service training.
The programme includes Professional grooming and service mindset, Menu knowledge and recommendations, Table setup and sequence of service and other practical learning areas listed above.
Learning is delivered through restaurant simulations, table-service practice, customer scenarios, employer-based skills assessment where available.
Entry requirements depend on the confirmed intake and programme rules. Speak to an ILT course adviser before applying.
Duration, class schedule and next intake are confirmed for each intake. Contact ILT for the current approved details.
Fees, registration charges and any instalment plan are confirmed for each intake. Please contact ILT for the current approved information.
No. Career and progression possibilities depend on the learner's experience, application, employer or institution requirements, and other relevant conditions.
Speak to an ILT course adviser about your next step.